Seller: UN-SEEN Co

Representative: Meshach Blessing Koley

Seller’s Address: Wakakusa Cho 5-22, 6F Re-rooms Wakakusa Beppu-shi, Oita.

(For privacy, the exact address will be disclosed promptly upon request in accordance with the law.)

Contact: Please use our contact form for inquiries regarding UN-SEEN. (For product inquiries, orders, or collaborations) Phone number available upon request.

 Operating Hours: Inquiry Response Hours: 10:00 – 17:00 (JST) Closed: Irregular holidays

About Price: All prices listed on the UN-Seen
online store include applicable consumption tax. Additional shipping fees may apply
depending on the destination and will be displayed at checkout.

About Payment & Billing:

Payment Methods: As displayed on
the purchase page (Credit/Debit Card, PayPal, Convenience Store Payment, Bank
Transfer and Shop pay).

Payment Timing: Payment is processed upon order confirmation.

For Bank Transfer: Bank transfer commission fee: ¥360 (tax included)

 Shipping & Delivery:

Orders are shipped within 3-4 business days after payment confirmation. For pre-order or made-to-order items, delivery times may vary as specified on the product page.

 Return & Refund Policy:

Returns and exchanges are accepted
only in cases of defective or incorrect items.

Please contact our support team
within 7 days of delivery, including your order number and photos of the item. 

For wholesale or collaboration
inquiries, please contact: info@un-seenn.com

© 2025 UN-Seen co Ltd. All Rights
Reserved.